Shipping Policy

  1. Wrong Delivery Address- We will not be responsible for wrong delivery due to incorrect and/or incomplete address supplied by the customers.
  2. Vat / Customs Duty- Custom duties or any other duties levied on the garments in the importing country are to be borne by the buyers abroad. (All duties/charges/Levies at the point of destination shall be borne by the Consignee/Buyer.)
  3. For Domestic shipping is free and for international shipping cost is additional(Rs. 1000.00).
  4. Normal delivery period will be approx. 10 to 15 days depending on the availability of the ordered garments. International delivery will be approx. 20 to 25 days.
  5. Transit Damages- we take every care to ship the orders in good conditions, properly polythenepackage and then packing paper wrapped. However the package and dispatched goods may be damaged/soiled due to delivery procedure and customs procedure at the destination country and we will not be responsible for the same. In case the authorities of any places fail to accept the package, for any reason, Khatri Jamnadas Bechardas & Sons / www.khatrijamnadas.com will under no circumstances issue a refund or credit to the customer's account.
  6. P.O Box Address: Since transport/courier agencies do not deliver to P.O. Box address, customers are requested to provide full address with pin code / zip code. NOTE: Billing Address shall mean the address where a customer receives the credit card bills. Shipping address shall mean the address where the order shall have to be delivered.
  7. Shipping and Handling- All orders are usually shipped within 10-15 days after the purchase has been made through our website for Home Delivery within India. In case of International Delivery, shipment may take 20-25 days to reach the destination.
  8. Khatri Jamnadas Bechardas & Sons/ www.khatrijamnadas.com shall not give any refund, returns, replacement & exchange for reason of delay caused due to the carrier agency.
  9. Khatri Jamnadas Bechardas & Sons / www.khatrijamnadas.com shall not be liable for any delay/non-delivery of ordered goods in case of wrong address provided by the customer, flood, fire, wars, acts of God or any cause that is beyond the control of us.
  10. Khatri Jamnadas Bechardas & Sons / www.khatrijamnadas.com shall intimate by email, in case of delay in shipping due to un-availability of stock or due to unusual delay in filling an order.
  11. If a non-delivery or late delivery occurs due to a mistake by the customer (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by Khatri Jamnadas Bechardas & Sons for re-delivery shall be claimed from the customer placing the order.
  12. The customer agrees to give accurate, authentic and true information. Khatri Jamnadas Bechardas & Sons reserves the right to confirm and validate the information and other details provided by the customer at any point of time.